ABOUT BRIDGE OVER TROUBLED WATERS, INC.

For more than 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

Bridge is committed to building a diverse workplace and strongly encourages people of color and other ethnic backgrounds to apply!

THE OPPORTUNITY:

Job Description: Transitional Day Program Manager

Hours: Full Time

Job Site: West Street

Reports To: Associate Director of Youth Engagement

Exemption Status: Exempt

POSITION SUMMARY

The Transitional Day Program (TDP) Manager is responsible for the day-to-day operations of Bridge’s day program which provides drop-in services, survival aid, crisis intervention, assessment, intensive case management, and referral to young adults between the ages of 18-24 years old who are experiencing homelessness.

KEY RESPONSIBILITIES:

• Maintain daily operations of the TDP serving youth and young adults.
• Recruit, hire, and oversee training and orientation of program staff members.
• Provide 10-20 hours a week of direct services to youth in the program.
• Provide regular weekly supervision with all supervisees to review performance, Bridge policies and program standards and clinical work provided by staff.
• Monitor attendance and punctuality of staff members, approve all time off request via ADP for all TDP staff members.
• Monitor milieu staff work, train and model practice behaviors for staff.
• Monitor workload and activities of direct reports to ensure they are meeting program expectations and they understand what is expected of them in their positions.
• Meet with all youth referred to the TDP program to complete an intake and then enter the intake information into ETO, our agencies database.
• Record daily attendance of program participants.
• Assess participants in need of services. 
• Work with clients and internal and external staff/agencies to ensure follow-through.
• Link young people to opportunities that allow them to gain skills to become successful adults.
• Engage young people through strengths-based and harm reduction approaches.
• Utilize Motivational Interviewing (MI) and Collaborative Problem Solving (CPS) to engage youth around behavioral health concerns and or problematic behavior.
• Complete and submit all documentation in a timely manner.
• Participate in weekly supervision and consultation meetings.
• Attend a minimum of six in-service trainings annually.
• Collect and report program data, including but not limited to, data required for Bridge ETO, HMIS, and funders’ required data.

Public Relations

• Serve as liaison/advocate between the program and the community including surrounding neighbors to build partnerships.

Diversity

• Ensure that all activities, services and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients.

Other

• Other related tasks as required/requested.

QUALIFICATIONS:

• Master’s Degree in Social Work or related field preferred
• 3 to 5 years’ experience working with adolescents, at risk youth ages 18 - 24
• Experience supervising staff in a human service setting
• Experience working with youth with behavioral health issues and substance use       disorders
• Knowledge and experience with data collection and management systems
• Knowledge of social service, housing support, and basic benefit systems
• Capacity to engage youth and provide support, including advocacy, reducing isolation, problem-solving, listening, and identification of resources

COMPENSATION & BENEFITS:

Bridge Over Troubled Waters is an Equal Opportunity Employer and offers a competitive salary and benefits package including medical, dental and vision plans, paid time off and a retirement savings plan. Bridge also provides a bonus of $2,500 for all new employees that they are eligible to receive it in two $1,250 installments after 6 months and at one year of service with Bridge.  

COVID-19 VACCINATION REQUIREMENT

Bridge Over Troubled Waters’ duty is to provide and maintain a workplace that is free of recognized hazards.  As such we have adopted a MANDATORY COVID 19 VACCINATION POLICY for our employees. This policy is intended to safeguard the health and well-being of our employees as well as their families, our clients, and visitors who spend time in our facilities from COVID 19’s infectious conditions. This policy complies with all State and Local Laws and is based upon guidance provided by the Centers for Disease Control and Prevention (CDC) and public health and licensing authorities, as applicable. Employees who have underlying medical conditions that contraindicates administration of all available COVID-19 vaccines, are pregnant, or object to receiving any of the COVID-19 vaccines available based on sincerely held religious belief, practice or observance may request a vaccine exemption through Human Resources.

Bridge Over Troubled Waters, Inc.  is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.