ABOUT BRIDGE OVER TROUBLED WATERS, INC.

For more than 50 years, Bridge Over Troubled Waters has provided a comprehensive continuum of care for runaway, homeless, and high risk youth in Boston, and has been a national model in providing innovative youth services. Our mission is to transform the lives of youth through safe, supportive and encouraging relationships, counseling, housing, and skill-building, to guide them towards self-sufficiency and achieving their goals.

Bridge is committed to building a diverse workplace and strongly encourages people of color and other ethnic backgrounds to apply!

Reports To: Intake Coordinator

Exemption Status: Non-Exempt

POSITION SUMMARY

The Intake Counselor is responsible for providing intake, assessment, substance abuse, mental health, and supportive counseling to homeless and disadvantaged youth.

RESPONSIBILITIES

• Responsible for intake, assessment, short term counseling, family work, case management, advocacy, referral, crisis intervention, treatment, and discharge planning with clients.
• Build the initial client relationship and confidence in our agency with every prospective client interaction.
• Maintain an active case load of clients through individual meetings with clients and keeping client files updated.
• Share responsibility as a member of the counseling team by responding to drop–in clients, providing survival services to clients, answering phones, filling in where needed, and any other short-term task to include meal preparation.
• Assess clients for appropriateness for referrals to other programs within the agency and outside of the agency.
• Participate in regular meetings with other Bridge programs to provide clinical input on clients.
• Co-facilitate groups for clients with staff from other programs within Bridge.
• Function as a clinical liaison between the counseling program and other programs within Bridge.
• Maintain on-going contact with outside collateral contacts of clients, and other outside agencies
• Complete all paperwork in an efficient and timely manner including intake, progress notes, referrals, and any other paperwork required in client files and utilizing Homeless Management Information System (ETO).
• Conduct case consultations with other client caregivers/referral agencies or institutions as needed.
• Ensure that all activities, services, and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients.

QUALIFICATIONS & REQUIREMENTS

• Master’s degree in Social Work, Counseling or related field required.
• 3 to 5 years’ experience working with adolescents and young adults, substance abuse, high risk behaviors, and homelessness.
• Extensive knowledge of community resources is available to youth and young adults who are diagnosed with substance use disorders and mental health disorders.
• Comfort and confidence working in a fast-paced, dynamic work environment.
• Enthusiastic about working with homeless transitional youth population.
• Ability to work effectively with diverse populations and cultural groups.
• Proficient in Microsoft Office suite (Word, Excel, Outlook).
• Valid driver’s license

PUBLIC RELATIONS

• Serve as liaison/advocate between the program and the community including surrounding neighbors to build partnerships

DIVERSITY

• Ensure that all activities, services, and programs through Bridge are conducted in a manner that is sensitive to and shows respect for the cultural and ethnic diversity for all Bridge clients

OTHER

• This job description is not intended to cover every aspect of your job at Bridge Over Troubled Waters. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.

SUPERVISORY BENEFITS

• Weekly supervision with the Intake Coordinator

COMPENSATION & BENEFITS:

Bridge Over Troubled Waters is an Equal Opportunity Employer and offers a competitive salary and benefits package including medical, dental and vision plans, paid time off and a retirement savings plan. 

COVID-19 VACCINATION REQUIREMENT

Bridge Over Troubled Waters’ duty is to provide and maintain a workplace that is free of recognized hazards. As such we have adopted a MANDATORY COVID 19 VACCINATION POLICY for our employees.

Bridge Over Troubled Waters, Inc. is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.